Voice & Enterprise Contact Center Solutions
InfoSight can help you substantially lower monthly telecommunication expenses by designing a Voice, Video and Data (VDV) converged network complete with Contact Center for any size organization. IP Telephony offers an impressive information gathering alternative for e-business and advanced Customer Relationship Management (CRM) purposes.
The benefits of IP Telephony:
- A cleaner and simpler infrastructure
- Lower operating costs
- Simplified equipment and maintenance
- Improved scalability and growth
- Improved features for business operations
- Improved technological features and capabilities
Advanced features include:
- Video conferencing
- Mobile Integration
- SalesForce & CRM Integration
Many organizations use IP Telephony to streamline their networks. By routing thousands of phone calls through a circuit switch and into an IP gateway, they can seriously reduce the bandwidth they're using for the long haul. By migrating to this technology, telephone networks immediately gain the ability to communicate the way computers do. IP Telephony is a vast improvement over the current phone system in efficiency, cost and flexibility.
As with any rapidly-growing technology, there are a wide variety of providers and a range of features at greatly varying prices. Contact us today to understand what issues you should consider during your decision-making process, what you can expect to pay, and how to go about maximizing your investment in IP Telephony.