Customer Security Awareness Program Miami

Our comprehensive Cyber Security Awareness Program™ (CSAP™) educates your retail and commercial eBanking customers about phishing, malware, ACH and wire fraud, and more.

Benefit from a strategic partner who will help you create, implement and manage your eBanking Customer Security Awareness Program.

Frequently Asked Questions

Package Features Standard Package Professional Package Enterprise Package
Newsletter ✔ ✔
My Security Awareness Link ✔ ✔ ✔
Website Copy ✔ ✔ ✔
Mail Stuffers ✔ ✔ ✔
Posters ✔ ✔ ✔
Email Campaigns ✔ ✔ ✔
Surveys ✔ ✔
Client Tools ✔ ✔
'On-Hold' Scripts ✔ ✔
Webinars & Workshops ✔ ✔
Webinars On Demand ✔
Classic Videos ✔
Quick Clip Videos ✔
Social Media ✔
Employee Security Awareness Training Course ✔
Board of Directors Cyber Risk Management Training ✔ ✔

CSAP benefits:

  • Protect eBanking customers from becoming victims of corporate account takeover, Wire/ACH fraud, and other online threats.
  • Demonstrate to regulators and clients that you are meeting security awareness initiatives which are now mandatory as part of your eBanking/MFA requirements.
  • Reduce liability and risk of litigation by offering free security education to your commercial client base.
  • Create cross-sales and new-sales opportunities by conducting security workshops.
  • Drive new product adoption such as mobile and/or cash management services.
  • Create new recurring revenue by selling products such as cybercrime insurance.
  • Onboarding of new prospective relationships with larger commercial clients by selectively inviting prospects.
  • Integrate with existing social media initiatives and/or assist in future efforts.
  • Instill confidence in your customers that doing business with your financial institution electronically is safe.

Customer Security Awareness Program in Miami training has become more and more critical in today's day and age. Hackers, threats, risks, viruses, scams, and breaches only continue to increase, spread, and become more sophisticated. Many people mistakenly believe that technology alone protects personal or work information from being exploited or breached; when in fact, almost no type of technology is 100% safe, and most technology actually requires some sort of protection.

Most of the responsibility lies in the hands of the user and the particular network security measures they choose to implement. Due to the proliferation of social engineering tactics and security breaching methods, and because the Internet can easily introduce and spread malware without user knowledge, it is absolutely vital to learn the right and wrong ways to use technology and the Internet.

Sadly, security awareness training is often viewed as a luxury and not as a necessity, when this critical training is in fact, not only necessary, but should be mandated. Many fail to realize that this training does not just improve an employee’s skills, productivity, and proficiency, but provides a tremendously important end result: an enormous investment in the company as a whole.

Customer Security Awareness Program in Miami training increases security, efficiency, effectiveness, compliance, profit, and much more, and may very well prevent a major downfall, loss, or devastation!

Complementary Services
Educational Webinars
Specialized Training for you & your staff
IT Security Policy Development

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