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Consult with existing and potential customers via inbound and outbound phone calls, to determine which product solutions would meet the needs of each customer.
Utilize sales skills to perform a needs analysis with every customer.
Multitask in a fast-paced environment handling multiple mediums of communication simultaneously including phone and email.
Become a product/service expert with the ability to relay such information to the customer.
Responsible for utilizing multiple customer databases to access, change, or input account information for new and existing customers.
Work cross-functionally with all areas of the company such as Marketing, Operations, and Outside Sales.
Utilize scheduling tools to efficiently delegate appointments to both Outside Sales and Service.
Achieve monthly key performance metrics, call productivity standards, call quality performance, defined sales call flow structure, and adherence to provided schedule.
Achieve or exceed monthly sales quotas.
Performs other duties as requested.
What you need
Bachelor’s degree or equivalent sales experience.
Effective communication skills.
Demonstrated ability to multi-task.
Excellent interpersonal skills to work effectively with teams.
Demonstrated ability to seek out and seize opportunities
Take initiative with little or no direction.
Demonstrated ability to establish collaborative customer relationships in a fast-paced environment.
Proficient in Microsoft Office suite of products.
What would be nice
Familiarity with contact management systems (CRM/CMS) tools
Opportunity to move into the outside sales team upon proven ability and aptitude.