Onsite & Remote Support
On-site Support Agreements offer rapid response and easy access to a broad range of technical expertise through a flexible combination of support packages. These Service Level Agreements (SLA) provide support for Hardware & Software Failure, System Administration, Parts, Labor and Travel when necessary to respond at your physical location.
As a complement to onsite internal staff, InfoSight also offers complete Remote Support options for connectivity from our Network Operations Center (NOC) to your network.
A support agreement is critical to the successful management of your network. By combining these services, we are able to close the service loop, completely covering every aspect of your system, and ensuring that our network solution is just that…a solution.
Contact us today to learn more about our local or nationwide support solutions.
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